Specialist, Customer Experience
Zocdoc · Customer Support
Source: Zocdoc
Limited to: USA — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
98 of 333 Customer Support roles publish a salary
This role pays 49% less than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
Zocdoc is seeking a Customer Experience Specialist for a full-time, US-remote role focused on supporting healthcare providers via phone, email, and chat.
The Specialist, Customer Experience will act as a primary point of contact for provider accounts, delivering white-glove support and offering tailored solutions. The role requires commitment to a specific 11:00 AM to 8:00 PM ET shift and occasional weekend work on a rotational basis. Candidates must possess strong communication skills in English and Spanish to help providers navigate the Zocdoc platform effectively.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Zocdoc is a leading healthcare marketplace that connects patients with in-person or virtual care providers across the United States. The company aims to improve healthcare accessibility and patient outcomes by streamlining the booking process for over 200 specialties.