Service Consultant

Firstup · Operations

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Full TimePosted Aug 24, 2026

Source: Firstup

AT A GLANCE
Eligibility
Not available
Category
Operations
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 24, 2026

This role’s source listing does not include Hungary as an eligible location.

Firstup is hiring a Service Consultant based in the UK to lead customer implementations and technical product configuration for their SaaS platform.

As a Service Consultant, you will act as a primary point of contact for clients, managing the end-to-end onboarding process and technical setups. You will coordinate between internal teams and customer stakeholders to ensure smooth project delivery, handling everything from API integrations to GDPR compliance questions. The role requires a blend of strong technical acumen, project management discipline, and exceptional communication skills to drive successful product launches.

Why You’ll Love This Role

Location: Remote - UK
Role: Service Consultant
Focus: SaaS customer implementation
Seniority: Experienced professional
Travel: Up to 25% expected

What You’ll Bring

Bachelor's degree in a tech-related field or equivalent experience
Minimum of 3 years of experience in client-facing roles within a SaaS organization
Experience managing or coordinating complex customer implementations from kickoff to launch
Strong project management and organizational skills to handle multiple projects
Familiarity with API, Authentication, and integration concepts

What You’ll Get

Benefits not specified in the listing

About the Company

Firstup provides an enterprise-grade digital employee experience platform designed to connect, engage, and inspire workforces. They serve large organizations with complex communications needs, focusing on driving alignment and productivity through tailored technical integrations.

Listing checked for remote eligibility · Posted Aug 24, 2026 · FirstupApply
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