Senior Software Engineer, Backend (AI Agent Integrations)

Cresta · AI/ML

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Full TimePosted Aug 11, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
AI/ML
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 11, 2026

This role’s source listing does not include Hungary as an eligible location.

Cresta is hiring a remote Senior Backend Engineer in Canada to build enterprise-grade infrastructure for AI agent integrations within contact center environments.

This role involves building backend services that enable AI agents to integrate with major CCaaS platforms and manage live customer conversations. The successful candidate will work on real-time systems, conversation state maintenance, and AI-to-human handoff workflows in production-critical environments.

Why You’ll Love This Role

Remote from Canada
Senior-level backend position
Focus on AI agent orchestration and CCaaS integrations
High-impact role in a well-funded AI company
Real-time distributed systems focus

What You’ll Bring

Strong experience building scalable backend systems
Proficient in Python or Go
Experience with real-time distributed systems
Proven ability to design robust integrations with enterprise platforms
Familiarity with CCaaS ecosystems or similar API-heavy environments
Background in managing high-volume production-grade infrastructure

What You’ll Get

Benefits not specified in the listing

About the Company

Cresta is an AI company born from the Stanford AI Lab that provides a unified platform for conversational AI, agent augmentation, and intelligence. The company is backed by prominent investors including a16z, Greylock, and Sequoia, and serves global enterprise clients.

Listing checked for remote eligibility · Posted Aug 11, 2026 · JobicyApply →
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