Director, Customer Success, EMEA
gitlab · Customer Support
Source: Arbeitnow
No hybrid days in this listing.
Available via an Employer of Record. Check the original listing for exact terms before applying.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 326 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
23% of these roles
GitLab is seeking an EMEA Director of Customer Success to lead integrated CSMA and CSE teams in a fully remote environment. You will own the regional success strategy, operational rhythm, and customer outcome realization.
As the Director of Customer Success for EMEA, you will integrate relationship management and technical engineering functions to drive adoption, retention, and expansion across the customer base. You will lead senior managers, define regional engagement models, and ensure the organization effectively utilizes platform data and AI workflows to improve customer health and business outcomes. The role requires a strategic leader comfortable working across departments including Sales, Product, and Professional Services to ensure consistent value delivery.
Why You’ll Love This Role
What You’ll Bring
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About the Company
GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to improve productivity and operational efficiency. The company operates as a fully remote organization with over 50 million registered users globally.