Senior Customer Success Manager

Bloomreach · Customer Support

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Full TimeCZK 820,000-CZK 1,000,000Posted Sep 8, 2026

Source: Bloomreach

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Specific countries

Czechia — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Senior
Job salary
CZK 820,000-CZK 1,000,000

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

94 of 326 Customer Support roles publish a salary

Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: BloomreachSource ATS: BloomreachJob status: Active

Bloomreach is hiring a Senior Customer Success Manager to manage a portfolio of e-commerce clients, working remotely within Czechia.

As a key contact for approximately 20 customers, you will drive strategy and business growth while ensuring clients derive maximum value from the Bloomreach engagement platform. You will act as a trusted advisor, managing client relationships independently and providing expert guidance on marketing automation and personalization strategies.

Why You’ll Love This Role

Location restricted to Czechia
Base salary range 820,000-1,000,000 CZK
Senior individual contributor role
Focus on AI-driven personalization and autonomous marketing
Annual professional education budget

What You’ll Bring

2–4 Years of work experience in B2B SaaS
2+ Years of experience in e-commerce analytics or marketing
Ability to use analytical concepts to identify business KPIs
In-depth knowledge of business trends and e-commerce industry
Proficiency in English language

What You’ll Get

Professional education budget of $1,500 per year
Subscription to Calm app
Employee Assistance Program for well-being
Extended parental leave up to 26 calendar weeks
DisConnect days for quarterly time off
Volunteering allowance of 5 paid days

About the Company

Bloomreach is an AI-powered platform for personalization, providing autonomous solutions for search, marketing, and conversational shopping. They serve over 1,400 global brands across diverse sectors including retail and financial services.

Listing checked for remote eligibility · Posted Sep 8, 2026 · BloomreachApply
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