Customer Service Representative
Pavago · Customer Support
Source: Himalayas
This role’s source listing does not include Hungary as an eligible location.
Pavago is hiring a Customer Service Representative for a U.S. client to handle support inquiries via phone, email, and chat. The role requires the candidate to be based in Panama and align with U.S. business hours.
As a Customer Service Representative, you will manage inbound support tickets using platforms like Zendesk or Salesforce while maintaining high CSAT and SLA standards. You will act as the frontline voice of the client, resolving customer issues, escalating complex concerns, and documenting interactions within the company system. The role focuses on delivering empathetic and professional support in a fast-paced environment.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Pavago is a recruitment partner focused on connecting companies with professional talent. They specialize in identifying candidates for diverse roles, including customer support and client-facing operations.