Senior Customer Success Operations Manager

GitLab · Operations

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Full Time$104,800 - $176,400 USDPosted Aug 28, 2026

Source: gitlab

AT A GLANCE
Eligibility
Not available
Category
Operations
Salary
$104,800 - $176,400 USD
Employment
Full Time
Experience
Senior
Posted
Aug 28, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is hiring a Senior Customer Success Operations Manager to own operational processes and reporting for their CS function, fully remote within the United States.

As a key member of the Revenue Operations team, you will bridge the gap between CS leadership, Finance, and Sales by designing scalable systems and reporting. You will translate complex business challenges into actionable operational strategies, leveraging your analytical background to drive process improvements across the entire customer lifecycle.

Why You’ll Love This Role

Remote in the US
Base salary range $104,800 - $176,400 USD
Senior level
Focus on CS operations and orchestration
Equity and stock purchase plan included

What You’ll Bring

4+ Years of experience in Sales Operations, Revenue Operations, or management consulting
Strong critical thinking and structured problem-solving skills
Demonstrated ability to influence cross-functional stakeholders without direct authority
Proficiency in systems thinking for end-to-end go-to-market processes
Ability to thrive in a scaling environment with high levels of ambiguity

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation and Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Home office support

About the Company

GitLab is an intelligent orchestration platform for DevSecOps, enabling teams to increase productivity and software security. Operating as an all-remote organization, the company focuses on iteration, documentation, and cross-functional collaboration to ship software faster.

Listing checked for remote eligibility · Posted Aug 28, 2026 · gitlabApply →
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