SaaS Product Support Jedi
Creative Force · Customer Support
Forrás: Remotive
Checked for remote eligibility. This role is open to applicants based in Hungary.
Creative Force is seeking a remote SaaS Product Support professional based in the UTC+1 or UTC+2 timezone to join their global team. This full-time role involves handling technical support queries, client onboarding, and bug reporting for their software platforms.
As a Product Support Jedi, you will serve as the primary point of contact for clients via email, phone, and Zoom, while collaborating with engineering teams to resolve issues. The position requires a technical understanding of web environments and the ability to manage complex, multi-threaded workflows in an asynchronous, startup-driven environment.
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A cégről
Creative Force develops cloud-based software for managing awards, grants, and pitch competitions. The company is a bootstrapped, independent business with a distributed team operating across 43 cities in 25 countries.