Senior Customer Service Engineer

NICE · Customer Support

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Full TimeKözzétéve: 2026. aug. 26.

Forrás: Nice

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Senior

Közzétéve

2026. aug. 26.

This role’s source listing does not include Hungary as an eligible location.

The Senior Customer Service Engineer will provide technical support and act as a trusted advisor to NICE software customers across the USA. This is a fully remote position focused on resolving complex technical issues and driving customer satisfaction.

In this role, the engineer will manage customer relationships by triaging technical issues and collaborating with cross-functional teams like Engineering and Product Management. The position requires a deep understanding of contact center technologies to help clients realize maximum value from their solutions and achieve operational business goals.

Miért fogod szeretni ezt a pozíciót

USA remote location

Senior level role

Customer success focus

Enterprise software environment

Amit hozol magaddal

5+ Years of college education or equivalent professional work experience

5+ Years of customer service experience supporting software solutions

5+ Years of contact center industry experience

Demonstrated experience working collaboratively within a team environment

Strong understanding of contact center operations, business processes, and supporting software technologies.

Erre számíthatsz

Benefits not specified in the listing

A cégről

NICE Ltd. is a global technology provider specializing in AI, cloud-based customer experience software, and financial crime prevention. The company serves over 25,000 businesses globally, including the majority of Fortune 100 corporations, and employs more than 8,500 people across 30 countries.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 26. · NiceJelentkezés →