Customer Success Manager

NICE · Customer Support

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Full TimeKözzétéve: 2026. aug. 26.

Forrás: Nice

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Mid

Közzétéve

2026. aug. 26.

This role’s source listing does not include Hungary as an eligible location.

NICE is hiring a Customer Success Manager for a fully remote role in the USA, focusing on cloud customer satisfaction, retention, and growth.

The Customer Success Manager will act as a primary point of ownership for assigned cloud accounts, coordinating resources to drive product adoption and business impact. The role involves managing contract renewals, maintaining account health, and presenting business reviews to senior leadership. Candidates are expected to have a strong background in contact center software and SaaS business models.

Miért fogod szeretni ezt a pozíciót

USA remote location

Mid-seniority level

Focus on SaaS and Contact Center solutions

Customer-facing strategic role

Established global technology company

Amit hozol magaddal

Strong background in Workforce Engagement, Quality Management and Contact Centers

3+ Years experience in a customer-facing role such as Consultant, SaaS Implementation Coordinator, Solutions Engineer, or Customer Success Manager

Ability to engage in technical dialogue with customers and internal audiences

3+ Years working within hosted or Software as a Service business-model

Experience with Gainsight and Salesforce

Bachelor’s degree or equivalent experience

Erre számíthatsz

Benefits not specified in the listing

A cégről

NICE is a leading global software company specializing in AI, cloud-based customer experience solutions, and financial crime prevention. With over 8,500 employees, the company serves 25,000+ businesses worldwide, including a majority of the Fortune 100 corporations.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 26. · NiceJelentkezés →