Senior Technical Support Engineer - Shifted Workweek

Ping Identity · Customer Support

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Full Time$80,000 to $100,000Közzétéve: 2026. aug. 25.

Forrás: Ping Identity

RÖVIDEN
Honnan végezhető
Nem elérhető
Kategória
Customer Support
Fizetés
$80,000 to $100,000
Foglalkoztatás
Full Time
Tapasztalat
Senior
Közzétéve
2026. aug. 25.

This role’s source listing does not include Hungary as an eligible location.

Ping Identity is seeking a Senior Technical Support Engineer to provide continuous support coverage on a Thursday to Monday schedule for candidates located in the USA.

In this senior role, you will act as a queue manager and provide technical support for enterprise identity solutions, including handling escalations, reproducing customer issues, and collaborating with global engineering teams. The position requires a shifted workweek to align with a follow-the-sun support model while working entirely remotely within the United States.

Miért fogod szeretni ezt a pozíciót

USA remote location
$80,000 To $100,000 salary range
Shifted workweek Thursday to Monday
Senior technical support role
Global identity platform focus

Amit hozol magaddal

Minimum 5 years of related experience with a Bachelor’s degree or equivalent
Excellent verbal and written communication skills
Strong background in Linux, Unix and Windows Enterprise Server OS
Solid understanding of Internet fundamentals including HTTP, SSL and IPv4/v6
Working knowledge of Java, web containers and web servers
Experience with virtualisation and cloud-based platforms like AWS, Azure or GCP

Erre számíthatsz

Generous PTO and Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset

A cégről

Ping Identity provides a cloud-based identity platform that enables secure and seamless digital experiences for large enterprises. Headquartered in Denver, Colorado, the company serves a significant portion of the Fortune 100 with identity and access management solutions.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 25. · Ping IdentityJelentkezés →
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