Senior Technical Support Engineer

Ping Identity is seeking a Senior Technical Support Engineer to provide high-level customer support for their cloud identity platform, working remotely from within the USA.

This senior role involves taking end-to-end ownership of customer issues, collaborating across engineering and SRE teams to resolve technical problems, and mentoring junior team members. The ideal candidate will have extensive experience in IAM technologies and enterprise-level Linux and cloud environments, with a strong commitment to maintaining best practices in security and ISO compliance.