IT Helpdesk Analyst

Power Digital · IT

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Full TimePosted Aug 25, 2026

Source: Power Digital Marketing

AT A GLANCE
Eligibility
Not available
Category
IT
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 25, 2026

This role’s source listing does not include Hungary as an eligible location.

Power Digital is seeking an IT Helpdesk Analyst based in Costa Rica to manage support requests, handle system maintenance, and contribute to security compliance.

The role involves managing ticketing systems, supporting internal platforms such as Google Workspace and Okta, and asset management for users. The analyst will also participate in the Cybersecurity committee and leverage AI technologies to optimize IT operations.

Why You’ll Love This Role

Remote in Costa Rica
Full-time position
IT Helpdesk focus
AI-native growth firm
Mid-level experience required

What You’ll Bring

Bachelor's degree in Information Technology or related field
2+ Years of experience in IT support
Proficient with Google Workspace, Slack, Asana, and LastPass
Strong problem-solving and analytical skills
Advanced level of proficiency in spoken and written English

What You’ll Get

Benefits not specified in the listing

About the Company

Power Digital is an AI-Native Growth Firm that combines strategic thinking with proprietary technology to help brands grow. They utilize their own AI operating system, Omega, to drive business outcomes across various client portfolios.

Listing checked for remote eligibility · Posted Aug 25, 2026 · Power Digital MarketingApply
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