Head of Customer Education

Ashby · Product

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Full Time170,000–276,000 USDPosted Aug 12, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Product
Salary
170,000–276,000 USD
Employment
Full Time
Experience
Director
Posted
Aug 12, 2026

This role’s source listing does not include Hungary as an eligible location.

Ashby is hiring a Head of Customer Education to lead and unify Recruiting Operations Consulting, Academy, and Product Enablement functions from the USA. The role focuses on strategic oversight and building scalable operational infrastructure for customer and internal enablement.

As the Head of Customer Education, you will manage a multidisciplinary team responsible for customer-facing consulting, Academy programs, and internal GTM enablement. You will be responsible for defining the operating model that connects these three functions, ensuring that insights from consulting engagements inform broader educational content. This leadership position requires a hands-on approach to building out a management layer while scaling the department's operational effectiveness.

Why You’ll Love This Role

Remote from USA
Salary range 170,000–276,000 USD
Director level leadership
Unified education strategy focus
High-impact cross-functional role

What You’ll Bring

Experience scaling Customer Education or Customer Success functions
Proven experience managing managers and individual contributors
Background in Recruiting Operations or related operational consulting
Ability to design and scale educational content and certification programs
Experience building operational infrastructure for scaling teams
First-principles thinking approach to user education and product enablement

What You’ll Get

Benefits not specified in the listing

About the Company

Ashby is a recruiting operations and software company that provides tools and consulting services to help talent teams improve their hiring efficiency. The organization focuses on bridging the gap between product capability and field execution through specialized enablement and consulting services.

Listing checked for remote eligibility · Posted Aug 12, 2026 · JobicyApply
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