Senior Customer Support Systems Administrator
Mercury · IT
Source: Mercury
Remote within Canada or United States — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the IT market
Across all remote IT roles on RemoteJobSearch. Refreshed every 30 minutes.
228 of 869 IT roles publish a salary
This role pays 13% less than a typical remote IT role.
Median of published salaries. Full reported spread in this market: $19,800–$500,000, outliers included.
25% of these roles
Mercury is seeking a Senior Customer Support Systems Administrator to manage their Zendesk ecosystem and CS tech stack remotely from Canada or the United States.
This role involves overseeing the performance, automation, and security of customer support infrastructure as the company prepares for a bank charter. You will collaborate with engineering and compliance teams to refine workflows, implement AI-driven solutions, and ensure technical cohesion across various internal tools.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Mercury is a financial technology company that provides banking services through its partners. The company is focused on scaling its infrastructure to support fintech operations.