Support Operations Specialist, Mexico
Tilt · Operations
Source: Himalayas
This role’s source listing does not include Hungary as an eligible location.
Tilt is hiring a Support Operations Specialist in Mexico to investigate fraud, resolve escalations, and maintain operational workflows.
This role involves managing complex fraud and credit disputes, acting as an escalation point for frontline agents, and driving process improvements through documentation and backend tooling. The candidate will work closely with cross-functional teams to close process gaps and ensure audit-compliant resolutions in a policy-driven environment.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Tilt is a mobile-first fintech company using machine learning and real-time financial signals to create a more inclusive credit system. The company operates as a virtual-first team spanning 14 countries.