Customer Success Manager

Smartling · Customer Support

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Full TimePosted Aug 28, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 28, 2026

This role’s source listing does not include Hungary as an eligible location.

Smartling is hiring a remote Customer Success Manager based anywhere in Ireland to manage customer health, retention, and expansion for its AI-native translation platform.

The role acts as a trusted advisor to a book of B2B customers, owning the end-to-end lifecycle from onboarding to renewals. The successful candidate will collaborate cross-functionally with Sales, Product, and Marketing teams to ensure customers realize value and achieve their business goals.

Why You’ll Love This Role

Role based anywhere in Ireland
Senior-level responsibility
Focus on B2B SaaS localization
Full-time remote opportunity

What You’ll Bring

Minimum 3 years of experience in a B2B customer success, client services, or account management role
Proven ability to manage multiple customer relationships with internal and external stakeholders
Experience managing contract renewals and up-sells
Strong project management and organizational skills
Ability to articulate business value and lead business review meetings

What You’ll Get

Benefits not specified in the listing

About the Company

Smartling is an AI-native translation platform that helps global brands manage their localization needs. The company is backed by Battery Ventures and focuses on integrating AI technology into its core translation and content management solutions.

Listing checked for remote eligibility · Posted Aug 28, 2026 · JobicyApply →
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