Quality Assurance Lead Consultant (Amazon Connect + Salesforce)

NeuraFlash · IT

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Full TimePosted Sep 11, 2026

Source: Himalayas

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Specific countries

Limited to: United States — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
IT
Employment type
Full Time
Experience level
Lead

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Typical IT role$187,500 / year

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Original employer: NeuraFlashSource ATS: HimalayasJob status: Active

NeuraFlash is seeking a hands-on QA Lead to own end-to-end quality strategies for contact center and AI-driven self-service technologies within the United States.

As a QA Lead Consultant, you will define quality frameworks and lead testing efforts for complex IVR, chat bot, and conversational AI solutions. You will serve as the quality gatekeeper across the full software development lifecycle while remaining a hands-on contributor, partnering closely with Product and Engineering teams to drive innovation and ensure release readiness.

Why You’ll Love This Role

United States remote-only
Lead level seniority
Focus on AI-powered contact center QA
Amazon Connect and Salesforce integration focus
Established Salesforce partner environment

What You’ll Bring

8-10 Years of hands-on experience leading QA or testing teams
Hands-on experience testing speech applications like IVRs and chat bots
Proven track record working within the call center or contact center ecosystem
Demonstrated ability to lead QA across functional, integration, regression, UAT, and go-live testing cycles
Strong communication skills for representing quality risks to technical and non-technical stakeholders

What You’ll Get

Benefits not specified in the listing

About the Company

NeuraFlash, part of Accenture, is a specialist consultancy focused on AI, AWS, and Salesforce innovation. They provide intelligent solutions for customer experience transformation, including generative AI and Agentforce deployments.

Listing checked for remote eligibility · Posted Sep 11, 2026 · HimalayasApply
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