Senior Support Engineer

GitLab · IT

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Full TimePosted Aug 18, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
IT
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 18, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is hiring a Senior Support Engineer to solve complex customer challenges in a fully remote, South Korea-based role.

This role sits at the intersection of Support and Engineering, focusing on troubleshooting performance issues and resolving edge cases. You will work across Linux environments, Ruby on Rails codebases, and infrastructure tools while collaborating with global product and development teams to shape the future of the DevSecOps platform.

Why You’ll Love This Role

Remote location in South Korea
Senior-level engineering role
DevSecOps industry focus
Collaborative asynchronous global team
Includes equity and parental leave

What You’ll Bring

Experience owning complex customer-facing technical support cases
Strong experience with Linux systems administration and scripting
Experience with Git and CI/CD in production environments
Ability to mentor teammates through pairing sessions and case reviews
Experience collaborating with Product and Engineering teams to drive product improvements
Familiarity with DevOps practices and technologies like Kubernetes

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation and Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is an intelligent orchestration platform for DevSecOps used by over 50 million registered users. The company operates as a globally distributed team that values transparency, continuous knowledge exchange, and async collaboration.

Listing checked for remote eligibility · Posted Aug 18, 2026 · GitLabApply →
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