Community Manager
MasterClass · Customer Support
Source: MasterClass
Limited to: United States and Canada — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
82 of 285 Customer Support roles publish a salary
This role pays 50% more than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
20% of these roles
MasterClass is seeking a senior Community Manager to lead engagement strategies for their executive and certificate cohort-based programs. This remote role is open to residents of specific U.S. states and Canadian provinces.
As a Community Manager, you will shape the strategy and serve as the daily voice for MasterClass's professional education cohorts. You will manage the end-to-end learner experience, implement engagement playbooks, and leverage data to optimize community growth and retention. This role involves close collaboration with product and marketing teams to turn learner feedback into actionable platform improvements.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
MasterClass is a streaming platform that offers educational courses taught by world-class instructors across various disciplines. The company operates with a remote-first workforce while maintaining collaborative office spaces in San Francisco and Ontario.