Customer Support Manager
Chainguard · Customer Support
Source: ChainGuard
CST and EST time zones — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 326 Customer Support roles publish a salary
This role pays 50% more than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
23% of these roles
Chainguard is hiring a Customer Support Manager to lead the AMER technical support team, focusing on escalation operations and team development within the United States.
This role oversees the technical support engineering escalation path between L2 and L3, requiring a deep understanding of Linux, container runtimes, and Kubernetes. The manager will coach a distributed team, own the support tooling stack, and act as a key interface between engineering and customer-facing teams.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Chainguard is a venture-backed company providing hardened, secure, and production-ready builds of open source software. They serve major global enterprises by helping organizations streamline security, compliance, and risk elimination in their software supply chains.