Senior Technical Support Engineer - Shifted Workweek
Ping Identity · Customer Support
Source: Ping Identity
This role’s source listing does not include Hungary as an eligible location.
Ping Identity is seeking a Senior Technical Support Engineer to provide continuous support coverage on a Thursday to Monday schedule for candidates located in the USA.
In this senior role, you will act as a queue manager and provide technical support for enterprise identity solutions, including handling escalations, reproducing customer issues, and collaborating with global engineering teams. The position requires a shifted workweek to align with a follow-the-sun support model while working entirely remotely within the United States.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Ping Identity provides a cloud-based identity platform that enables secure and seamless digital experiences for large enterprises. Headquartered in Denver, Colorado, the company serves a significant portion of the Fortune 100 with identity and access management solutions.