Premium Support Engineer (Tokyo)
Replit · Customer Support
Source: Replit
This role’s source listing does not include Hungary as an eligible location.
Replit is seeking a bilingual Premium Support Engineer to provide high-priority technical support for their enterprise customers in Japan. This is a fully remote role requiring strong debugging skills and professional fluency in both English and Japanese.
As a Premium Support Engineer, you will serve as the primary technical point of contact for high-value customers, diagnosing complex platform issues and managing critical incident communications. You will collaborate closely with Replit's Engineering and Product teams to resolve issues and improve internal tooling, ensuring that premium users receive a seamless experience. The position demands a proactive problem-solver with a strong background in developer-focused support who can maintain composure under pressure.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Replit is an agentic software creation platform that enables users to build applications using natural language. With millions of users worldwide, the company focuses on democratizing software development by removing traditional barriers to application creation.