Manager, Customer Success Operations
AlphaSense · Operations
Source: Alpha Sense
This role’s source listing does not include Hungary as an eligible location.
The Manager, Customer Success Operations will own processes, tools, and metrics to support the Customer Success team, working remotely within the United States.
As a member of the Revenue Operations team, you will drive productivity by managing CS tools like Salesforce and Gainsight, defining core KPIs, and building scalable playbooks. The role requires a balance of strategic planning and operational execution to support Account Managers and CS leadership during a phase of rapid organizational growth.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
AlphaSense is an AI-driven market intelligence platform that provides decision-making insights to over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, the company operates globally with a workforce of over 2,000 employees and offices across multiple continents.