Engineering Manager, SupportX

SeatGeek · IT

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Full TimeUSD 171000–248000 / yearlyPosted Sep 7, 2026

Source: Jobicy

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Specific countries

Limited to: USA — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
IT
Employment type
Full Time
Experience level
Manager
Job salary
USD 171000–248000 / yearly

How this role compares to the IT market

Across all remote IT roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

198 of 772 IT roles publish a salary

This role pays 12% more than a typical remote IT role.

This role$209,500 / year
Typical IT role$187,200 / year

Median of published salaries. Full reported spread in this market: $19,800–$500,000, outliers included.

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Original employer: SeatGeekSource ATS: JobicyJob status: Active

SeatGeek is hiring a US-remote Engineering Manager for their SupportX team to lead backend, frontend, and AI engineers in building scalable fan-support technology.

The Engineering Manager for SupportX will define the technical vision and roadmap for SeatGeek's customer support tools, including AI-driven interactions and backend system integrations. You will manage a cross-functional team, perform architecture reviews, and make strategic build-versus-buy decisions while ensuring operational excellence across the support platform.

Why You’ll Love This Role

Remote from USA
Salary range 171,000–248,000 USD
Senior Engineering Manager role
Focus on AI-powered support infrastructure
Full-time leadership position

What You’ll Bring

Minimum 5 years of professional engineering experience with a strong focus on coding
At least 2 years of experience as an engineering manager
Proven track record of leading teams to deliver high-quality customer experience software
Demonstrated ability to build and lead lean, productive engineering teams
Strong experience in cross-functional communication and resolving technical blockers

What You’ll Get

Benefits not specified in the listing

About the Company

SeatGeek is a technology company modernizing the live event ticketing industry with a fan-first approach. They develop software to simplify ticket purchasing and fan support experiences for diverse event-based marketplaces.

Listing checked for remote eligibility · Posted Sep 7, 2026 · JobicyApply
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