Operational Business Analyst & Incident Manager (Technology and Transformation)

NTT DATA · Product

Apply →
Full TimeUSD 54000–56000 / yearlyPosted Aug 29, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Product
Salary
USD 54000–56000 / yearly
Employment
Full Time
Experience
Mid
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

NTT DATA is seeking an Operational Business Analyst and Incident Manager based in LATAM to support enterprise technology initiatives.

This role bridges the gap between business stakeholders and technical teams by managing incidents, documenting processes, and identifying system improvements. The successful candidate will work within a fast-paced environment requiring strong analytical capabilities and consistent availability during EST business hours.

Why You’ll Love This Role

LATAM region only
USD 54000-56000 annual salary
EST business hours requirement
Full-time contract
Focus on enterprise transformation

What You’ll Bring

3-5 Years of relevant experience in business analysis or incident management
Proficiency in documenting business processes and operational workflows
Demonstrated experience with ServiceNow or equivalent ITSM tools
Strong capability in stakeholder communication and cross-functional coordination
Ability to translate business needs into functional requirements
Availability to work during EST business hours

What You’ll Get

Benefits not specified in the listing

About the Company

NTT DATA is a global technology and consulting firm with over 139,000 professionals across 50 countries. The company provides IT solutions, strategic business consulting, and application maintenance for sectors including telecommunications, finance, and energy.

Listing checked for remote eligibility · Posted Aug 29, 2026 · JobicyApply →
Apply →