Support Operator South America (m/f/x)

GRID · Customer Support

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Full TimePosted Aug 29, 2026

Source: Himalayas

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Not specified
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

Join GRID as a Support Operator focused on monitoring live esports data and resolving technical issues for regional partners in South America.

The Support Operator will collaborate with tournament organizers and game publishers to ensure the accurate delivery of esports data. This role involves direct client communication across multiple channels to troubleshoot data discrepancies and contribute to product improvements based on identified issues.

Why You’ll Love This Role

Role based in South America
Requires availability for shifts and weekends
Focus on live esports data monitoring
Support role for global partners

What You’ll Bring

Strong customer-first mindset
Interest in competitive video games such as CS2, Valorant, Dota 2, or PUBG
Understanding of esports tournament structures, formats and rules
Previous experience in customer-facing support roles
Proficiency with Slack, GSuite, Discord, and Teams
Excellent written and spoken English language skills

What You’ll Get

Benefits not specified in the listing

About the Company

GRID is a data technology company providing solutions for the esports industry, including data collection and distribution for tournaments. They work with major publishers and betting operators to ensure data integrity for live esports events.

Listing checked for remote eligibility · Posted Aug 29, 2026 · HimalayasApply
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