Onboarding Technician I (M-F/Night shifts)

Nextiva · Customer Support

Jelentkezés →

Full TimeKözzétéve: 2026. aug. 27.

Forrás: Jobicy

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Senior

Közzétéve

2026. aug. 27.

This role’s source listing does not include Hungary as an eligible location.

The Onboarding Technician I will guide new customers through account setup and product configuration from a remote location in Ukraine, operating on US business hours.

This role involves conducting onboarding calls, performing technical network checks, and configuring VoIP-related settings to ensure smooth customer platform adoption. The technician will collaborate with internal teams to refine AI-assisted onboarding workflows and support system escalations.

Miért fogod szeretni ezt a pozíciót

Remote from Ukraine

US business hours alignment

Night shifts 4pm-3am

Focus on VoIP and AI-assisted onboarding

Senior level position

Amit hozol magaddal

Proficient English written and verbal communication

Experience in a customer-facing or support role

Strong problem-solving and troubleshooting skills

Strong communication and active listening skills

Basic technical aptitude in software support and device setup

Commitment to delivering amazing customer service

Erre számíthatsz

Benefits not specified in the listing

A cégről

Nextiva provides a conversation-centric platform that integrates customer experience and team collaboration tools. The company leverages AI-driven solutions to help businesses manage communications and improve customer outcomes.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 27. · JobicyJelentkezés →