Customer Support Specialist
MailerLite · Customer Support
Checked for remote eligibility. This role is open to applicants based in Hungary.
Handle complex B2B SaaS support cases via chat and email, investigate technical issues, improve self-service resources and turn customer patterns into product insights. This contract remote customer support role is open for candidates in EMEA / APAC. Compensation is listed at USD 31,000–35,000.
Handle complex B2B SaaS support cases via chat and email, investigate technical issues, improve self-service resources and turn customer patterns into product insights. You’ll need B2B SaaS support experience, excellent written English and technical troubleshooting. This contract role is remote across EMEA and pays USD 31,000–35,000, with learning opportunities.
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A cégről
MailerLite develops email-marketing and digital-commerce tools for creators and businesses. Its platform emphasizes approachable design, automation and customer-friendly self-service.