Senior AI Project Manager, CX

NICE is hiring a Senior AI Project Manager to lead customer-facing software and Generative AI delivery projects within the USA.

The Senior AI Project Manager will oversee the full project lifecycle, from initiation to closure, ensuring alignment with customer expectations and technical requirements. This role involves coordinating cross-functional teams, managing AI-specific risks such as hallucinations or data readiness, and maintaining project documentation and communication. The position is fully remote for candidates based in the USA.