CX AI & Automation Lead

Remote · Customer Support

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Full TimeEUR 79,700–89,650 / yearlyKözzétéve: 2026. aug. 29.

Forrás: Jobicy

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

EUR 79,700–89,650 / yearly

Foglalkoztatás

Full Time

Tapasztalat

Director

Közzétéve

2026. aug. 29.

This role’s source listing does not include Hungary as an eligible location.

The CX AI & Automation Lead will drive complex technical and operational initiatives, focusing on building AI agents and integrations to scale customer support globally.

This role acts as a bridge between technical engineering and customer experience operations, owning the end-to-end delivery of automation projects. The lead will work with significant autonomy to scope, build, and maintain production-grade AI solutions that improve operational efficiency within a fast-paced global company.

Miért fogod szeretni ezt a pozíciót

Remote from UK and Ireland

EUR 79,700–89,650 annual base salary

Director-level leadership role

Focus on AI-enabled CX automation and system integration

Fully remote asynchronous work environment

Amit hozol magaddal

Extensive experience in CX operations and program management

Proficiency in designing and deploying AI-enabled automations

Expertise in integrating REST APIs, webhooks, and Zendesk applications

Strong background in technical scoping and production-grade software rollout

Ability to lead complex cross-functional initiatives across engineering and product teams

Demonstrated capability in technical documentation and governance practices

Erre számíthatsz

Benefits not specified in the listing

A cégről

Remote is a global HR platform that enables companies to hire, pay, and manage distributed teams in compliance with local regulations. They operate as a fully remote organization with team members spread across six continents.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 29. · JobicyJelentkezés →