Support Engineer (AMER)

GitLab · Customer Support

Jelentkezés →

Full Time$86,500 - $146,400 USDKözzétéve: 2026. aug. 20.

Forrás: GitLab

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

$86,500 - $146,400 USD

Foglalkoztatás

Full Time

Tapasztalat

Mid

Közzétéve

2026. aug. 20.

This role’s source listing does not include Hungary as an eligible location.

GitLab is hiring a Support Engineer for the AMER region to manage customer support cases, debug technical issues, and contribute to code. The role is fully remote for residents of Canada and the United States.

As a Support Engineer at GitLab, you will bridge the gap between customers and the Engineering department, troubleshooting complex environments and fixing bugs. You will work in an asynchronous, all-remote environment, participating in on-call rotations and collaborative pairing sessions. The role requires deep technical expertise in Linux and DevOps methodologies while providing high-quality support to self-managed and SaaS users.

Miért fogod szeretni ezt a pozíciót

Remote in Canada and United States

$86,500 - $146,400 USD base salary

Seniority Mid-level

Fully asynchronous remote culture

Equity and employee stock purchase plan

Amit hozol magaddal

Experience managing customer facing cases throughout the entire support lifecycle

Excellent Linux systems administration knowledge

Proficiency in scripting languages such as Ruby or Bash

Proficiency with MVC frameworks like Ruby on Rails

Experience with Git and CI/CD pipelines

Expertise in writing technical support content

Erre számíthatsz

Flexible Paid Time Off

Team Member Resource Groups

Equity Compensation

Employee Stock Purchase Plan

Growth and development budget

Parental leave

Home office support

A cégről

GitLab is an intelligent orchestration platform designed for DevSecOps, enabling organizations to improve developer productivity and operational efficiency. With over 50 million registered users, the company operates as an all-remote, asynchronous organization.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 20. · GitLabJelentkezés →