Patient Experience Specialist II

OpenLoop Health · Customer Support

Jelentkezés →

Full TimeKözzétéve: 2026. aug. 21.

Forrás: openloophealth

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Mid

Közzétéve

2026. aug. 21.

This role’s source listing does not include Hungary as an eligible location.

OpenLoop Health is hiring a remote Patient Experience Specialist II to manage high-priority patient escalations and support channels across the US.

The Patient Experience Specialist II will handle complex, sensitive patient concerns involving medication, billing, and provider interactions. The role requires navigating multiple platforms including Zoho and Amazon Connect while ensuring full HIPAA compliance in all communications.

Miért fogod szeretni ezt a pozíciót

100% Remote role

Mid-level position

Focus on patient experience and telehealth

Handles complex escalations and sensitive issues

Amit hozol magaddal

3-5 Years of experience in customer service

Experience in a telemedicine or digital health environment

Proficiency with Slack and ticketing systems like Zoho

Working knowledge of HIPAA regulations

Ability to handle sensitive or escalated conversations with emotional intelligence

Erre számíthatsz

Benefits not specified in the listing

A cégről

OpenLoop Health provides telehealth support solutions to streamline care delivery across various specialties. The company was co-founded by Dr. Jon Lensing and Christian Williams to bring virtual healthcare support to patients in all 50 US states.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 21. · openloophealthJelentkezés →