Senior Customer Success Architect - Singapore

GitLab is seeking a Senior Customer Success Architect to serve as a strategic technical advisor for major enterprise and government clients in Singapore. This is a fully remote role focused on driving platform adoption, technical maturity, and business transformation.

In this role, you will act as a senior post-sales advisor, guiding flagship accounts through their DevSecOps journey by turning command plans into actionable success strategies. You will influence renewal and expansion outcomes while coordinating cross-functional efforts across engineering, support, and product teams to resolve complex technical escalations. Your expertise will shape long-term platform strategy and DevSecOps practices for highly regulated and complex enterprise environments.