Senior Customer Success Manager, Puerto Rico

Axon · Customer Support

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Full TimeKözzétéve: 2026. aug. 19.

Forrás: Axon

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Senior

Közzétéve

2026. aug. 19.

This role’s source listing does not include Hungary as an eligible location.

The Senior Customer Success Manager will manage strategic partnerships with enterprise clients in Puerto Rico, requiring 25-35% travel.

This role acts as a primary contact for key customers to drive product adoption, manage onboarding, and facilitate executive business reviews. You will collaborate cross-functionally with Sales, Support, and Product teams to influence roadmaps based on customer needs while managing complex escalations and renewal strategies.

Miért fogod szeretni ezt a pozíciót

Location: Puerto Rico

25-35% Travel required

Enterprise-level customer focus

Bilingual proficiency required

Senior role

Amit hozol magaddal

Bachelor's degree or equivalent work experience

Fluent Spanish and English language proficiency

5+ Years of experience in a customer-facing role

3+ Years of experience working with Enterprise-level customers

Proven project management skills for tracking multiple customer requests and issues

Experience leading process improvements within large organizations

Erre számíthatsz

Benefits not specified in the listing

A cégről

Axon provides a suite of devices and cloud software solutions focused on public safety and justice. The company maintains a mission-driven culture dedicated to protecting life and improving community safety through technology.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 19. · AxonJelentkezés →