Director of Customer Success

AssetWatch, Inc. · Customer Support

Jelentkezés
Full TimeKözzétéve: 2026. aug. 26.

Forrás: AssetWatch®

RÖVIDEN
Honnan végezhető
Nem elérhető
Kategória
Customer Support
Fizetés
Nincs megadva
Foglalkoztatás
Full Time
Tapasztalat
Director
Közzétéve
2026. aug. 26.

This role’s source listing does not include Hungary as an eligible location.

The Director of Customer Success will lead a distributed team to drive retention, expansion, and AI-powered operational improvements at AssetWatch, Inc.

This strategic leadership role oversees the customer success organization, including building scalable processes and managing regional expansion into Mexico and Latin America. The director will hold accountability for key financial metrics such as NRR, retention, and churn while integrating AI capabilities into customer support workflows.

Miért fogod szeretni ezt a pozíciót

United States location
Director-level leadership role
Focus on AI-powered CS operations
Responsible for LATAM and Mexico expansion
Scaling teams of 20+ managers

Amit hozol magaddal

8+ Years in customer success or account management in B2B SaaS
4+ Years in director-level leadership managing 15+ people
2+ Years managing CSM teams and revenue accountability
3+ Years experience in SaaS, HaaS, IoT, predictive maintenance, or manufacturing
Demonstrated experience leading geographically distributed remote teams

Erre számíthatsz

Benefits not specified in the listing

A cégről

AssetWatch provides predictive maintenance solutions for global manufacturing companies through condition monitoring technology. The company is currently in a phase of rapid growth with a focus on building advanced industrial AI-powered platforms.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 26. · AssetWatch®Jelentkezés
Jelentkezés