Customer Success Lead
Cloudasta · Customer Support
Forrás: Working Nomads
This role’s source listing does not include Hungary as an eligible location.
Cloudasta is hiring a remote Customer Success Lead to manage a high-touch book of business and lead a solutions team. The role is open to candidates in specific Latin American countries with a preference for U.S. time zone overlap.
As a Customer Success Lead, you will handle a portfolio of up to 50 accounts while developing playbooks and scaling the company's CS motion. This is a player-coach position that involves driving product adoption for Google Workspace and Gemini AI, as well as managing renewals and executive relationships. You will work closely with the Director of Operations to refine workflows and health scoring models.
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Cloudasta specializes in Google Workspace and Google Cloud ecosystem solutions for high-touch clients. The company focuses on scaling customer success through tactical initiatives, AI integration, and professional account management.