Customer Retention Specialist (Pacific Time Hours)
Trupanion · Customer Support
Forrás: Jobicy
This role’s source listing does not include Hungary as an eligible location.
Trupanion is seeking a Customer Retention Specialist to manage inbound retention calls and emails remotely from the USA. The role requires full-time commitment, including weekend shifts and Pacific Time zone availability.
The specialist will engage with pet owners to explain the long-term value of insurance coverage, manage objections, and de-escalate sensitive interactions. Candidates must provide their own stable hard-wired internet connection and be available for mandatory Pacific Time training. The position is available across the USA, excluding specific states.
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Trupanion is a North American medical insurance provider for cats and dogs. They focus on assisting pet owners with budgeting for veterinary care through a collaborative, pet-friendly work environment.