Lead Business Consultant, VRS, CX

NICE · Operations

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Full TimeKözzétéve: 2026. aug. 26.

Forrás: Nice

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Operations

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Lead

Közzétéve

2026. aug. 26.

This role’s source listing does not include Hungary as an eligible location.

The Lead Business Consultant will drive ROI and adoption of NICE solutions through strategic advisory engagements across the USA. This is a fully remote role focused on business case development and cross-functional leadership.

This role within the Value Realization Services organization involves direct consulting delivery related to Quality Management and Analytics. The consultant will act as a trusted advisor to senior stakeholders, managing complex project plans and securing stakeholder buy-in to ensure successful business process transformations.

Miért fogod szeretni ezt a pozíciót

Remote location: USA

Seniority: Lead role

Focus: Value Realization Services

Industry: CX and CCaaS transformation

Global market leader context

Amit hozol magaddal

8+ Years of experience in CX strategy or contact center transformation

Proven success leading consulting engagements delivering measurable business value

Strong understanding of CCaaS, analytics, and quality management

Familiarity with interaction or speech/text analytic platforms

Advanced ability to create and deliver executive-level strategic presentations

Proficient in performing financial and ROI analysis for domain-specific projects

Erre számíthatsz

Benefits not specified in the listing

A cégről

NICE is a global software leader specializing in AI, cloud, and digital solutions for customer experience and public safety. The company serves over 25,000 businesses worldwide, including a significant portion of the Fortune 100.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 26. · NiceJelentkezés →