Product Support Specialist - Americas

Ashby · Customer Support

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Full TimeUSD 86,250–109,250 / yrKözzétéve: 2026. aug. 27.

Forrás: Jobicy

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

USD 86,250–109,250 / yr

Foglalkoztatás

Full Time

Tapasztalat

Mid

Közzétéve

2026. aug. 27.

This role’s source listing does not include Hungary as an eligible location.

Ashby is seeking a Product Support Specialist for the Americas region to provide high-level technical B2B SaaS support and lead workflow automation projects.

This role involves taking end-to-end ownership of complex support tickets, including troubleshooting integrations and reproducing intricate technical bugs. The successful candidate will operate in an asynchronous, fast-paced environment and contribute to support operations through technical enablement and system improvements.

Miért fogod szeretni ezt a pozíciót

Remote from USA and Canada

USD 86,250–109,250 base salary

Mid-senior support focus

Technical B2B SaaS environment

Focus on workflow automation and enablement

Amit hozol magaddal

Deep expertise in complex B2B SaaS troubleshooting

Proven ability to isolate configuration issues and reproduce ambiguous technical behavior

Strong ownership of tickets from first report through resolution

Clear and precise asynchronous communication skills

Experience supporting various company sizes from SMB to enterprise

Erre számíthatsz

Benefits not specified in the listing

A cégről

Ashby is a company focused on building the next generation of enterprise software. They emphasize a culture of strong ownership, principled thinking, and high-quality, thoughtful communication.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 27. · JobicyJelentkezés →