Technical Support Expert, Enterprise

Toast · Customer Support

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Full TimeKözzétéve: 2026. aug. 24.

Forrás: Toast

RÖVIDEN
Honnan végezhető
Nem elérhető
Kategória
Customer Support
Fizetés
Nincs megadva
Foglalkoztatás
Full Time
Tapasztalat
Mid
Közzétéve
2026. aug. 24.

This role’s source listing does not include Hungary as an eligible location.

The Enterprise Support Expert will provide advanced technical support for complex clients via phone, chat, and email from a fully remote location within the US.

In this role, you will diagnose and resolve complex technical issues involving POS hardware, API integrations, and financial transaction mechanics for enterprise-scale restaurant brands. The position requires navigating ambiguous environments while maintaining high-quality service standards across multiple communication channels. Success involves collaborating with internal engineering and success teams to deliver effective resolutions for sophisticated enterprise customers.

Miért fogod szeretni ezt a pozíciót

Remote role within the US
Enterprise-level technical support focus
8-10 Weeks of training included
Omnichannel support environment
Part of Toast enterprise technology division

Amit hozol magaddal

2-4 Years of experience in a Technical Support role
Experience managing multichannel support including phone, chat, and email
Ability to quickly learn and apply complex product suite knowledge
Understanding of software, hardware, and network interactions
Strong communication skills across diverse audiences
Ability to work with general instructions and minimal daily direction

Erre számíthatsz

Benefits not specified in the listing

A cégről

Toast provides a comprehensive technology platform designed for restaurants and local businesses. Their systems assist owners with operations, sales management, and customer engagement across a digital ecosystem.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 24. · ToastJelentkezés
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