Customer Success Manager
Planet · Customer Support
This role’s source listing does not include Hungary as an eligible location.
Guide customers across Asia-Pacific from onboarding through renewal and expansion using Planet’s geospatial products. The role combines customer success, low-touch enablement and practical GIS knowledge.
Manage the customer lifecycle, train users, resolve delivery issues and identify renewal or upsell opportunities for satellite-data products. Candidates need four to six years of relevant experience, confidence with GIS tools and strong communication across international accounts; Japanese is a plus. The position is remote across APAC outside Planet office hubs.
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A cégről
Planet designs, builds and operates a large constellation of Earth-imaging satellites. Its cloud platform supplies geospatial data to commercial, environmental, scientific and humanitarian users. The company combines space hardware, data processing and software engineering.