Technical Account Manager
NICE · IT
Forrás: Nice
This role’s source listing does not include Hungary as an eligible location.
The Technical Account Manager will manage relationships with enterprise-level contact center clients, ensuring product success and technical resolution remotely within the USA.
In this role, you will act as the single point of contact for key NiCE CX customers, overseeing their implementation and ensuring long-term success through proactive issue resolution and technical guidance. The position requires frequent collaboration with internal engineering, support, and sales teams, alongside an expectation of up to 25% travel for face-to-face customer engagements when necessary.
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A cégről
NICE Ltd. provides software solutions for customer experience, financial crime, and public safety, serving over 25,000 businesses globally. The company is a market leader in AI, cloud, and digital transformation with a workforce of over 8,500 employees across 30+ countries.