Customer Care Agent (English and Spanish)

Gameloft · Customer Support

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ElérhetőFull TimeKözzétéve: 2026. aug. 11.

Forrás: Jobicy

RÖVIDEN
Honnan végezhető
Elérhető
Kategória
Customer Support
Fizetés
Nincs megadva
Foglalkoztatás
Full Time
Tapasztalat
Senior
Közzétéve
2026. aug. 11.

Checked for remote eligibility. This role is open to applicants based in Hungary.

Gameloft is seeking a remote Customer Care Agent based in Europe to provide bilingual support in English and Spanish for their mobile game portfolio.

In this role, you will handle customer inquiries, investigate technical issues, and document cases to ensure high player satisfaction across titles like Disney Magic Kingdoms. You will work within a distributed support team to resolve tickets, manage escalations, and contribute to the improvement of internal support workflows and templates.

Miért fogod szeretni ezt a pozíciót

Remote from Europe
Seniority level
Bilingual customer support focus
Gaming industry experience
Includes medical insurance and paid leave

Amit hozol magaddal

Fluent English proficiency
Advanced or Upper-Intermediate level of Spanish
Proficiency in Ukrainian
Ability to manage workload and prioritize tasks
Experience with CRM or ticketing systems
Strong problem-solving and communication skills

Erre számíthatsz

21 Days of paid vacation
5 Paid sick days plus national holidays
Medical insurance
Access to a psychologist
Parental leave support
Access to internal learning platform
Employee referral program
Full technical support and equipment

A cégről

Gameloft is a global game developer and publisher with studios worldwide, creating popular mobile, PC, and console games. The company fosters a collaborative environment across multiple disciplines to deliver high-quality gaming experiences to millions of players.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 11. · JobicyJelentkezés
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