Technical Support Engineer I - Mexico

Samsara · Customer Support

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Full TimeKözzétéve: 2026. aug. 28.

Forrás: Samsara

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Junior

Közzétéve

2026. aug. 28.

This role’s source listing does not include Hungary as an eligible location.

Samsara is hiring a Technical Support Engineer to provide Tier 2 hardware and software support to customers in Mexico. This role is fully remote for residents of Mexico.

As a Technical Support Engineer, you will resolve complex customer issues, maintain knowledge base documentation, and collaborate with product and engineering teams. You will act as a product expert for Samsara's IoT solutions while helping to improve support processes through AI tools and cross-functional feedback.

Miért fogod szeretni ezt a pozíciót

Remote location: Mexico

Industry: Connected Operations Cloud

Focus: Tier 2 support

Seniority: Junior/Mid

Compensation includes base, bonus, and equity

Amit hozol magaddal

B.S. in Computer Science, Engineering or technical field

1-3 Years of experience in support or engineering

Bilingual proficiency in English and Spanish

Experience with hardware and software troubleshooting

Proficiency in Zendesk or Salesforce

Strong written and verbal communication skills

Erre számíthatsz

Professional development stipend

Comprehensive health plans

Parental leave plans

Flexible remote working model

A cégről

Samsara is a leader in the Connected Operations Cloud, helping physical operations industries utilize IoT data for safety and efficiency. The company is a publicly traded organization focusing on digital transformation for sectors like transportation, manufacturing, and construction.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 28. · SamsaraJelentkezés →