Manager, Customer Success Operations

AlphaSense · Operations

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Full Time$140,000 - $154,000 USDKözzétéve: 2026. aug. 19.

Forrás: Alpha Sense

RÖVIDEN
Honnan végezhető
Nem elérhető
Kategória
Operations
Fizetés
$140,000 - $154,000 USD
Foglalkoztatás
Full Time
Tapasztalat
Manager
Közzétéve
2026. aug. 19.

This role’s source listing does not include Hungary as an eligible location.

The Manager, Customer Success Operations will own processes, tools, and metrics to support the Customer Success team, working remotely within the United States.

As a member of the Revenue Operations team, you will drive productivity by managing CS tools like Salesforce and Gainsight, defining core KPIs, and building scalable playbooks. The role requires a balance of strategic planning and operational execution to support Account Managers and CS leadership during a phase of rapid organizational growth.

Miért fogod szeretni ezt a pozíciót

Remote - United States
$140,000 - $154,000 USD base salary
Managerial level
Revenue Operations focus
High-growth B2B SaaS environment

Amit hozol magaddal

5 To 8 years of experience in a Revenue organization
Prior people management experience
Strong understanding of core SaaS and Customer Success metrics like NRR, GRR, and renewal rates
Experience optimizing technology and workflows like Salesforce, Gainsight, Clari, or Gong
Ability to think strategically and act tactically in a high-growth environment

Erre számíthatsz

Performance-based bonus
Equity
Generous benefits program

A cégről

AlphaSense is an AI-driven market intelligence platform that provides decision-making insights to over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, the company operates globally with a workforce of over 2,000 employees and offices across multiple continents.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 19. · Alpha SenseJelentkezés →
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