Senior Manager, AMERs Customer Success
Veeam Software · Customer Support
Forrás: Jobicy
This role’s source listing does not include Hungary as an eligible location.
The Senior Manager, AMERs Customer Success will lead a team of Customer Success Engineers to drive value and resilience for enterprise clients within the USA. This is a fully remote leadership role focused on operational excellence and customer strategy.
This role involves leading and coaching a distributed team of Customer Success Engineers to ensure enterprise customers effectively utilize Veeam’s data platform. The leader will set performance standards for onboarding, adoption, and renewal readiness while acting as a critical escalation point for high-stakes customer situations. Success in this position requires balancing strategic operational planning with hands-on technical guidance across data recovery and security domains.
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Veeam Software is a global leader in data resilience and security posture management, helping over 550,000 customers protect their businesses. Headquartered in Seattle, the company maintains operations in more than 30 countries and focuses on the convergence of identity, data, and AI risk.