Customer Support Associate - APAC

Synthesia · Customer Support

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Full TimeKözzétéve: 2026. aug. 14.

Forrás: Jobicy

RÖVIDEN

Honnan végezhető

Nem elérhető

Kategória

Customer Support

Fizetés

Nincs megadva

Foglalkoztatás

Full Time

Tapasztalat

Junior

Közzétéve

2026. aug. 14.

This role’s source listing does not include Hungary as an eligible location.

Synthesia is hiring a Customer Support Associate based in the Philippines to provide 24/7 support via email, chat, and social media for their AI video platform.

In this role, you will act as the frontline support for customers, resolving inquiries and escalating complex issues to Tier 2 teams. You will manage customer data within CRM systems like Intercom and Salesforce while meeting performance KPIs such as CSAT and response times. The position requires flexibility to work rotating shifts, including weekends and holidays to support a global user base.

Miért fogod szeretni ezt a pozíciót

Role based in the Philippines

Junior level entry point

24/7 Global support coverage

High-growth AI video platform industry

Amit hozol magaddal

At least 1 year of experience in a technical support environment

High school diploma or equivalent

Proficiency in CRM systems like Intercom or Salesforce

Ability to work in a fast-paced environment

Flexibility to work shifts including weekends and holidays

Excellent verbal and written communication skills

Erre számíthatsz

Benefits not specified in the listing

A cégről

Synthesia is a leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017 and headquartered in London, the company specializes in AI-driven visual communication and enterprise skill development tools.

Ellenőrzött távmunkás állás · Közzétéve: 2026. aug. 14. · JobicyJelentkezés →